Woolwich customers are be deterred from visiting branches more than ten times a month with a £1 charge for any further counter transactions.
A Woolwich spokesperson says: “This is designed to deter people who are using personal bank accounts as business bank accounts. We anticipate this move will affect very few of our personal customers.”
But Campaign for Community Banking Services Derek French says: “It is the wrong approach to the problem. It's the people who are most vulnerable who are hit, as they want to use the counter the most.”