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Nic Cicutti: Back to the Future policies are failing voters

Of all the sayings about the media’s need to remain neutral when delivering information to the public, one of the most over-used is that from former Guardian editor CP Scott back in the 1920s: “Comment is free but facts are sacred.” If so, then my column last week, in which I criticised the backward nature […]

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Phil Wickenden: Every business is a people business

Brands do not care about you. Institutions do not care about you either. The only people able to care about you are people. With this in mind, the question is “is this institution owned, organised and run by people who will allow the people who work there to care?” Generally, the answer is “no” because […]

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Lenders warned over TCF after FOS maximum mortgage age ruling

Mortgage lenders could fall foul of treating customers fairly rules if they apply generic lending criteria following a Financial Ombudsman Service ruling against HSBC, experts warn. The FOS has upheld a complaint against the bank for unfairly rejecting a mortgage application on the grounds of age in the first case of its kind. A couple in […]

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