Which? director Richard Lloyd to leave consumer champion


Which? executive director Richard Lloyd is stepping down in May after five years at the consumer champion.

Lloyd, who joined Which? in April 2011, says he will take a break over the summer before pursuing a new role. He leaves on 20 May.

He says: “I am immensely proud of how many more people Which? is now helping in their daily lives and how effectively we take the views of consumers to business leaders, ministers, regulators and the media. By standing up to powerful organisations, with the backing of so many consumers, we have brought about changes that a few years ago would have been thought impossible.

“I have been privileged to lead all this work and I will miss the daily contact with people running some of our biggest institutions and businesses. But most of all I will miss my extraordinary, talented teams, absolutely committed to making positive change happen. I hope that in the future I will have the opportunity to serve other groups that matter as much as Which?.”

Which? chief executive Peter Vicary-Smith says: “Richard has been absolutely central to the success and prominence of Which? for half a decade. We are very grateful to him for his relentless hard work, his thought leadership and for turning a vision of what Which? could be as a consumer champion into reality. He can be rightly proud of the organisation he has done so much to develop and we wish him well in whatever he decides to do next.”