View more on these topics

What’s wrong with the annuities market: key FCA findings

The FCA has today announced plans to conduct a competition review into the annuities market after an investigation found most consumers could get a better deal by shopping around.

The review, which will be completed in 12 months time, could lead to a radical overhaul of the rules governing pension providers.

Here, we look at the problems uncovered by the FCA.

Most people who don’t shop around would be better off if they did

The regulator surveyed annuity quotes from 25 pension providers covering 98 per cent of the market. It found that four out of five people who buy an annuity from their existing provider could get a better deal on the open market.

The FCA says an additional 150,000 people could boost their pension savings by up to £230m by shopping around. For a person with an £18,000 pension pot, the average amount of extra income they could get is £70 a year.

People with small pension pots get a bad deal

The FCA concluded that people with pension funds worth less than £5,000 are poorly served by the market.

Firstly, there is a lack of choice – only three firms offer standard annuities to savers with small pots and they are not openly marketed.

Secondly, people with small pension funds are offered a worse rate than people with larger pots.

Finally, these savers also have less access to enhanced rates – 10 of the 12 providers that offer access to enhanced rates to their existing customers do not offer them to people with small pots.

Not every provider offers access to an enhanced annuity

10 providers do not offer access to an enhanced rate to their existing customers. Given that many customers who are eligible for an enhanced annuity do not purchase one, there is concern these savers will lock in to a poor value annuity with their existing provider.

Providers have an incentive to prevent people shopping around for an annuity

“Business sold to firms’ existing customers is more profitable than business sold through the open market option.”

This statement is at the heart of the regulator’s concerns about the annuity market. If a shareholder-owned provider makes more money from the customers it already has, why would it help them shop around?

Preliminary analysis of profits on enhanced versus standard annuity profits also suggests standard annuities are more lucrative. In essence, the incentives for providers are stacked against consumers.

Click here for all our news and analysis on the FCA’s annuity findings


News and expert analysis straight to your inbox

Sign up


There are 2 comments at the moment, we would love to hear your opinion too.

  1. So its taken the FCA 12 months to state the blindingly obvious and suggest another 12 month review.

    Good work chaps.

  2. @ John, my thoughts precisely. The FCA could have saved themselves a great deal of time and money by asking IFA’s for their view of the annuities market.

    As for those people with small pension pots of £5,000 or less, assuming this is the total amount of their retirement fund provision, surely triviality is their best option. Is there any point in converting such a small amount into an annuity? Not in my view.

Leave a comment


Why register with Money Marketing ?

Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

News & analysis delivered directly to your inbox
Register today to receive our range of news alerts including daily and weekly briefings

Money Marketing Events
Be the first to hear about our industry leading conferences, awards, roundtables and more.

Research and insight
Take part in and see the results of Money Marketing's flagship investigations into industry trends.

Have your say
Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

Register now

Having problems?

Contact us on +44 (0)20 7292 3712

Lines are open Monday to Friday 9:00am -5.00pm