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Citizens Advice launches ‘super-complaint’ over longstanding customer treatment

Charity network Citizens Advice has lodged a ‘super-complaint’ with the Competition and Markets Authority as new research shows that longstanding customers are having to pay an extra £4bn a year. Citizens Advice looked across markets for savings and mortgages, as well as three other “essential” markets including home insurance, mobile and broadband, finding that British […]

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Tilney bolsters adviser ranks with Scottish hire

Tilney has grown its advice presence in Scotland with the appointment of John Milne as a financial planner. It has also hired Debbie Hair as a senior investment manager in Scotland. The firm, which has £24bn assets under management, added three people to its Manchester team last week. Tilney, which has offices in Aberdeen, Edinburgh and […]

Life is a fragile thing

By Natalie Dewar, Marketing Coordinator, Royal London We can try to live each day to the full in the belief nothing can stop us… but then something happens that catches you completely off-guard. The week before I started at Royal London didn’t quite go to plan – instead of preparing and calming my nerves, I was […]

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