There is one financial services grudge match that has gone down in Money Marketing history: Alan Lakey versus Santander. There is no love lost between the Highclere Financial Services partner and the Spanish banking giant after Lakey was kicked off the lender’s broker panel for using abusive language against staff.
Lakey courted controversy after attacking Santander over rigid lending criteria and no longer being able to fast-track mortgage cases – a story which generated almost 100 online comments and reached the dizzying heights of the second-most read MM story of 2012.
But it seems both parties are now prepared to let sleeping dogs lie. Lakey, recently needing to remortgage, looked at other lenders before realising that Santander offered a leading rate. He duly put in an application, undeterred by events of the past. There were no flags raised during the (rigid) underwriting process, and his application was given the all-clear. It seems Santander didn’t have a problem with Lakey when it came to loaning him money.
Alas, the mortgage match made in heaven never came to pass, as Lakey ended up taking a better deal with another lender. WSJ holds out hope that the pair can be reunited at the end of Lakey’s next mortgage term.