View more on these topics

Wells Street Journal: Delayed reaction

As MM regulatory hack Tessa Norman will confirm, when public bodies refuse to co-operate, the sharpest weapon available is the freedom of information request. 

The tenacious reporter made it into FCA history books recently as MM was revealed to have filed more FOIs than any other title.

This week a colleague on the MM news desk followed her lead and threatened to deploy the dreaded FOI request in an attempt to jolt a Cabinet Office press officer into action. And it worked!

After more than a month of excuses (“senior staff are on holiday” being the most popular) the Cabinet finally summoned up the wherewithal to provide a brief explanation of what purpose the taxpayer-funded counter fraud checking service is designed to fulfil.

To be fair to the press department, organising communications for Government is probably challenging at the best of times. Trying to spin a positive angle from a mismanaged cross-departmental project is nigh on impossible so it is no surprise they aimed to duck the question. 

There is more than a little irony, however, in the delayed response – the Cabinet Office only inherited the project because delivery was badly behind schedule when the National Fraud Office was tasked with delivery.

Handing responsibility to the Cabinet was designed to speed things along – evidence suggests this has not been very effective thus far.



Five reasons why simplified advice could be set to fail

Few distribution businesses are impervious to the ever-growing influence of the internet. Car dealerships, supermarkets, and all manner of other distributors have seen margins squeezed by the growth of the online distribution channel. But will traditional financial advice be subject to the same squeeze from web-based simplified financial advice?  Here we set out five reasons […]


Robert Reid: Pension statements need a big shake-up

I was in Boston recently for a meeting with a business associate who is heavily involved in communicating retirement benefits to the US population. His agency is well known for improving the quality of statement design and the output from those statements. In other words, if someone sends a particular type of statement to a group of clients, […]


IMA board set for shake-up

The board of the Investment Management Association is set for a shake-up after appointing Helena Morrissey as chair in June. The Newton chief executive told the Financial Times: “It is clear we need more women on the board. “It is not official policy yet but the board is due to meet to look at the […]


News and expert analysis straight to your inbox

Sign up


    Leave a comment


    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm