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Watson promoted at Bright Grey

Bright Grey head of customer care operations Gordon Watson has been promoted to take overall responsibility for customer service and underwriting.

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Hack attack

It seems that Money Marketing’s pre-Christmas rant in the form of an A to Z of PR has goaded, as was intended, some PR folk to write an A to Z of hacks as a rebuke.One press officer from a Scottish life office compiled his own.Here is a pick of the bunch:D is for detox […]

Would you credit it?

The nominations are in for the Moneyfacts annual awards and, although this would not normally give much reason for comment, this year the intriguingly titled “best business card provider” has been included.What will be the judges’ criteria be – “Look at that subtle off-white colouring. The tasteful thickness of it. Oh my God, it even […]

The review from here

Another week, another bulging inbox full of emails from IFAs responding to my recent columns on the issue of remuneration for advisers and how improvements might be made to current business models in a manner that allows trust in the industry to be restored.

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