The Department for Work and Pensions has been criticised for failing to make adequate information available to pensioners and disabled people.The National Audit Office and work and pensions select committee say they found the DWP’s pension information leaflets for these two groups very difficult to obtain. Their findings cast doubts over the Government’s ability to provide consumer information on pensions. This comes as the Government insists it would rely on leaflets to communicate the details and benefits of its proposed pension personal accounts and the need to save for retirement. The NAO says the need to convey often complex information in accessible formats to the public is a constant challenge for the DWP. A DWP spokeswoman says: “All our leaflets have the plain English crystal mark accreditation and we have invested a lot of time and research into our pension guides.” Syndaxi managing director Robert Reid says: “I do not think anyone knows where or how to access information on pensions.”
Advantage has joined the Governments Open Market Homebuy scheme as its fourth lender.The Morgan Stanley-owned firm has added its name to that of HBOS, Nationwide and Yorkshire Building Society as a partner in the initiative. The Government scheme has come under fire over recent months for failing to attract enough lenders, while those on board […]
The Equity Release Advisory Service has set up a centre of excellence for advisers, called Equity Advice to help train advisers.
Coventry Building Society says it expects other lenders to follow its example of axing early repayment charges from its sub-prime range. It has set up a suite of near-prime, light-adverse and extra-light adverse deals without an ERC, claiming to be the only top 20 lender to make the move. Head of intermediary sales Julie Jones […]
Scottish Life head of pensions strategy Steve Bee says the life and pension industry faces its biggest shake-up in recent times and is heading towards “a perfect storm”. He says the A-Day changes will pale in comparison with the upheaval yet to be felt by the industry, with age discrimination rules and the Government White […]
The companies held in the Artemis European Opportunities Fund are resilient and still growing. Mark Page finds little to worry stockpickers who focus on the fundamentals.
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The Financial Services Compensation Scheme will automatically compensate hundreds of clients of a collapsed discretionary fund manager, but other investors will have to wait another five months to get their money back. London-based Beaufort Securities has been investigated by both the FCA and US authorities. An indictment from the US Department of Justice alleges that […]
Fiducia managing director on ‘good old-fashioned’ customer service in the digital world Anthony Scott is adept in the art of communication. As an adviser and a novelist (he has written the novels ‘On Ashover Hill’ and ‘The Birthday Gift’) it is crucial for the Fiducia Group managing director to engage and build a rapport with […]
The FCA has reiterated its warnings that advisers outsourcing defined benefit transfer advice to firms with relevant qualifications cannot divorce themselves from responsibility for the eventual recommendation. While existing FCA rules require additional qualifications to advise on DB transfers, and the FCA has written to all firms who have DB transfer permissions as part of […]