I have just read Nic Cicutti’s article about payment protection insurance (Money Marketing, February 22), I think the expression is with interest, but it is the last paragraph that has prompted me to write.
We all know that treating customers fairly is the last thing that banks and building societies have on their mind and, if they have to pay a fine, I am sure they will be able to find the money from their multi-billion-pound profits. But at whose expense were those profits made?
It does annoy me that IFAs get slammed all the time when the real villains are the banks and building societies.
It really begs the question, why did the FSA do away with polarisation in the first place, and we all know the answer to that question.
DPB Independent Financial Services