The Money Advice Service has put up to half of its staff on consultation after a review of its products, services and delivery channels.
A MAS spokeswoman says staff were informed yesterday of “organisational changes” that will be implemented as a result of the review.
She refused to comment further on the changes or disclose how many of the 150 staff are affected, but one staff member told Money Marketing that half of all staff have been put on consultation.
The MAS was launched in April and is funded by a statutory industry levy. It has a budget of £43.7m for 2011/12, which includes £13.5m for staff costs.
The service has spent over £2m on the delivery of its online healthcheck and a further £4m on an advertising campaign that claimed the MAS offers free, independent advice.
In July, Money Marketing revealed the Advertising Standards Authority had launched a formal investigation into the ad after it received 80 complaints, mainly from IFAs. In September, the ASA rejected the complaints.