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Girl in a phone box

Developing a claims experience with customers in mind

Ross Jackson – Senior Protection Marketing Manager, Royal London ‘Only available online’, ‘no home delivery on this product’, ‘you must apply in-branch’. Is it me or do many businesses still structure their services in a way that suits them? It’s not something that would be considered acceptable in today’s protection industry though admittedly it has felt […]

China H2 outlook: trade tariffs, tech development & consumer strength

By Ruth Chambers, Fund Manager Ruth Chambers discusses the outlook for China in the second half of 2018, including trade tariff implications, Xi Jinping’s focus on tech development and why the consumer space remains compelling. Watch the video here Disclaimer: Investment risks This Fund may have a high volatility rating and past performance is not a guide […]

Miniature model house with energy efficiency graph.

Energy efficiency ‘business as usual’ for responsible landlords

With Minimum Energy Efficiency Standards (MEES) coming into force earlier this year, Gail Counihan, ESG Analyst and Zilla Chan, Senior Credit Analyst provide an update on what this means for landlords and how, for responsible landlords, energy efficiency will remain very much ‘business as usual’. Read the article here Past performance is no guide to […]

Portrait of retired woman sitting at the garden while using ebook reader. Senior female using digital tablet and relaxing in her beautiful garden at home.

Bank of Gran

Helen O’Hagan, Technical Manager at Prudential, looks at some of the options to help fund the cost of going to university.  An exciting time for children but not so much for their parents if they have not made financial provision to plan for this expense. And expensive it is! Not only the major items like […]

Argentina & the IMF

Thomas Smith, Co-Head of Emerging Market Equities, Neptune An interview with Reza Moghadam, who spent more than twenty years at the IMF, where he shares his views on Argentina’s negotiations with the IMF… https://www.realworldinvestors.com/Posts/Team-Talk/2407 Investment risksThe value of an investment and any income from it can fall as well as rise as a result of […]

Is the sovereign debt crisis returning?

Rob Burnett, Head of European Equities, Neptune   Investors are asking themselves if the sovereign debt crisis has returned to Europe. The major question being, is Italy going to leave the euro? How can we assess these probabilities? The latest Eurobarometer data on Italian public opinion is useful, particularly when compared to the UK and […]