I went on holiday the day before the publication of my piece on platforms. In view of what subsequently took place, it appears prescient.
In my final paragraph, I said I expected squeals of protest from the “charge police” and I had one individual in particular in mind. It appears from the letters page of March 25 that he took the bait.
When you boil it down, we are on the same side – clarity of charges. I just believe it is the bottom line that is important. As far as I can see, I never advocated the concealing of costs.
However, I really do not follow his assertion that it is “another load of nonsense”. He asks: ’How can Harry know whether a client wants transparency?” He then seems to contradict himself by saying: “Clients not only want transparency but…have the right to expect it.”
Now from this, I can only conclude that I may have the wrong end of the stick or he has. To say I am confused barely covers it.
Norwest Consultants, Middlesex