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PPI refunds taper off despite claims deadline

Compensation payouts to customers who were missold payment protection insurance have remained at their lowest since February, FCA figures show. Data released by the regulator this week shows £383m was paid out in June, down from £403.4m in May and £398.3m in April. The latest compensation figure is up £61m on June last year, but refunds […]

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Sipp provider faces 500 FOS claims

A law firm says it has submitted 500 claims to the Financial Ombudsman Service over an embattled Sipp provider. Pressure has been increasing on Liberty Sipp over misselling allegations, with the latest round of cases valued at £18m. Solicitors Anthony Philip James & Co allege Liberty Sipp failed to treat customers fairly by accepting a […]

employee-focus-group

Five ways to make your employee focus group session a success

by Debra Corey, group reward director  You just planned and booked what you thought was the perfect vacation for you and your family. You call everyone together to share the great news and instead of receiving sounds of glee and delight, you receive groans and complaints.Your youngest says: “I hate beaches, didn’t you know that?” (You think to […]

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