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Tory Treasury MP hits out at claim-chaser

Marketing is at risk of misleading consumers that firm’s service is Government-backed’

Conservative Shadow Financial Secretary to the Treasury Mark Hoban has attacked an endowment-chasing comp- any and claims that consumers could be misled into believ- ing that its services are backed by the Government.

Fareham MP Hoban says marketing material received by a constituent from claim firm Oasis Financial Services led them to believe it is endorsed by the Government or working on its behalf.

The literature prominently displays the words “Government Assistance” at the top of a page and goes on to explain how the Government dec- ided that people who have been missold an endowment are due compensation. Letters to potential claimants also focus on Government con- cerns over people getting into financial difficulties.

Hoban says if the firm wants to explain the Government’s role in this manner it also needs to mention that the Financial Ombudsman Service is free to consumers.

Oasis features a no-win no-fee service with a charge of 25 per cent plus VAT on any successful claim. Hoban says this misses the point of the compensation which is meant to fill the shortfall in the consumer’s endowment.

Hoban’s call to force firms to include reference to the availability of free alternative services is expected to be included in the regulation of claim management companies in Compensation Bill legislation which will be implemen- ted later this year.

Hoban says: “I think this marketing is at risk of misleading the consumer into the belief the company is offering a Government-backed service. The FOS offers a complaint service for free and consumers would be better off going through these proper channels rather than relying on firms like Oasis.”

Oasis Financial Services refuses to comment.

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