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Claire Trott: Extra layers of protection

The lifetime allowance is a contentious subject; many like me feel it is unfair to test benefits as they are paid in and when they are paid out. You cannot and really should not try and limit the growth of your pension fund, so the lifetime allowance charge is unfair and is just an easy […]

We shouldn’t still be debating rights and wrongs of commission

So here we are – over two years into the RDR and yet still debating the rights and wrongs of commission, and whether it has a place in the new world of pension freedoms. It is bizarre that we find ourselves in this position. The driving force of the RDR was getting rid of bias, […]

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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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