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The time is now for action on PI cover

Natalie Holt, journalist with Money Marketing Photo by Michael Walter/Troika

The professional indemnity insurance market is broken and is failing advisers. There is a groundswell of opinion building to this effect, regardless of the various ways the statement has been said and the various policymakers saying it, including Financial Services Compensation Scheme boss Mark Neale and FCA chief executive Andrew Bailey. If two senior regulators are singing from the same hymn sheet, it is a clear sign that action needs to be taken.

The imminent FSCS funding review, expected by the end of this year alongside a review of PI cover tabled for early 2017, presents a golden opportunity to put this right.

There are a number of increasingly urgent issues these twin reviews need to address. Firstly, the interaction between FSCS liabilities and PI cover, and the shortfall between the latter and the former.

A failing PI market feeds through to higher FSCS costs for everyone. Advisers are frankly fed up of shelling out increasingly large sums for levies and PI insurance, when the two systems show little signs of actually working in practice.

Secondly, there is the prospect of industry-wide minimum standard wording for PI cover to clarify what the policy does and does not cover. Thirdly, there is the option of combining FSCS and PI bills, a proposal which has been met with cynicism and enthusiasm in equal measure. It is positive that these ideas and concerns are coming to the fore and are being discussed.

As Money Marketing reports this week, the need for PI reform has never been greater. This is typified by a recent High Court judgment, which ruled in favour of the PI insurer and against around 100 investors looking for redress for being missold unregulated investments. The investor losses are substantial at more than £20m. And the advice firm behind it? None other than Burns Anderson, with this particular claim thought to be the one that pushed parent company Honister Capital into administration back in 2012.

Without going into the nuances of the case, the claim partly fell down on the basis the investors were in what the judge described as a catch- 22 situation. Whatever way you cut it, the PI policy taken out by Burns Anderson would not have benefitted the clients.

These investors challenged the system and lost. It is now time for the advice profession to pick up the PI baton and run with it.

Natalie Holt is editor of Money Marketing



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The clamour to reform advisers’ professional indemnity insurance is growing as trade bodies and the regulator face up to the fact PI cover is not working for advice firms. Speaking at the Association of British Insurers conference last week, FCA chief executive Andrew Bailey acknowledged advisers’ PI is not adequately covering firm failures. Bailey said […]


Burns Anderson clients lose High Court battle with PI insurer

Investors who lost more than £20m were defeated in the Commercial Court last week after their claim against their adviser’s professional indemnity insurance policy failed. The claimants were former clients of adviser Michael Royde who was an appointed representative of Burns Anderson, part of Honister Capital. The claimants were previously advised by Royde to invest in […]

Advisers back FCA chief’s PI comments

Advisers have welcomed comments made by FCA chief executive Andrew Bailey that the professional indemnity insurance market is not working. Speaking at the Association of British Insurers’ annual conference this week, Bailey said while advice firm failures were smaller than those of banks, PI insurers were frequently writing contracts that excluded the losses, leaving the […]


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There is one comment at the moment, we would love to hear your opinion too.

  1. Problem is that everyone has different agenda- FCA. FOS, advisors, compliance teams, FSCS, PI and courts- not surprising we cant figure out how to protect consumers while still running profitable businesses. Advice practices have to balance their care to the customer against running or working in a commercial environment- no-one else has to so decisions can be in made in isolation and without repercussions. FCSC is purely consumer protection orientated- yet PI Insurers are completely the opposite so there is inevitably a gap. I don’t favour product levies as that just limits the advice given even where it could have been in the customers interests, advice about a SIPP can be just as valid as a PPP; DB transfers may absolutely be in the interests of the customer where a pension switch may be only marginal. I think the FCA should regulate more products, taxation of products simpler, introduction of decent long-stop position, FCSC should be single point of insurance for complaints and insolvencies, should be mandatory for firms to pay levies and some run-off cover for long-stop period, levies should be based on turnover not products, should be concept of no claims discount so the good benefit and the poor pay more, FCSC then seeks reinsurance from PI insurers who are the one-step away from being involved in the decision for redress- it seems to me a jigsaw of solutions is required rather than a single focus- but seriously- if solving this was easy it would have already happened.

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