Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]
Date: Thursday 18th June 2015 Location: Old Billingsgate, London For 25 years the Money Marketing Financial Services Awards have set the gold standard for the retail financial services sector allowing financial advisers and providers to showcase their business and demonstrate successful outcomes for customers. This year the Money Marketing Awards are recognising only the very […]
An investigation into expanding the remit of Government-backed guidance service Pension Wise to all working people has cast further doubt over the future of the Money Advice Service. Prime Minister David Cameron confirmed this week that Ros Altmann, the Government’s older workers’ tsar, would be made a peer and handed the role of minister responsible […]
Just Retirement has seen annuity sales drop by 37 per cent for the three months to 31 March, with total sales also falling 45 per cent. For the quarter, annuity sales tumbled from £338.1m to £213.4m, while total sales fell from £497.3m to £276.1m. For the nine months to March annuity sales were down 15 […]
Healthcare is already one of the key battlefields in May’s general election, with each of the main parties committing to deliver improvements to the NHS and public health.
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