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The right to expect transparency

PLATFORMS

Regarding Harry Katz’s article – A bundle of platform problems (Money Marketing, March 18), another load of nonsense presuming to know what
all clients want from our industry.

How on earth can Harry know whether a client wants transparency until they have been given the option of rejecting it?

It may not suit those who seek to conceal the costs of dealing with our industry but clients not only want transparency but, given the history of complaints, they have the right to expect it.

Until concealing information is completely banned, we will continue to be mistrusted by the public. What is wrong with competition based on the performance of the product – apart from the fact many will be left with egg on their faces?

PHIL MELVILLE
Argyle Financial Group

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