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Texting service launched to help mortgage brokers

UCB Home Loans is now texting brokers with updates on mortgage cases to improve service.

The lender is using both e-mail and text messaging to enable brokers to track the progress of mortgage applications.

The system enables brokers to view progress on cases 24/7, receive text and e-mail updates at key stages of the application process, and view online or receive text/e-mail updates with information required in order to avoid delaying the application.

UCB managing director Keith Astill says: “Intermediaries rightly now expect access to the status of their applications instantly, and by texting them updates at key stages of the process, we are able to keep them up to date wherever they are, be it in the office, at an appointment or at home. We are now able to communicate with our brokers through whichever method suits them best.”


PPI slams pensions white paper for failing the poorest pensioners

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Baldwin takes IT role at Winterthur

Harry Baldwin has joined Winterthur Life as IT development manager to expand its Professional Edge range of adviser support services.

Neat combi from New Star

New Star Asset Management has introduced the Tri Star unit trust which combines three asset classes within a single fund. The fund aims to provide a mixture of income and growth, with an estimated yield of 4 per cent a year.

Rayner Spencer Mills: Why we rate the Artemis Global Growth Fund

Ken Rayner and Graham O’Neill from RSM explain why they rate the fund, its investment process and how it can be used in a portfolio. The Artemis Global Growth Fund became a RSM ‘rated’ fund earlier this year. In this video, Ken Rayner and Graham O’Neill explain the fund’s investment approach, why they rate it, […]


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