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Testing times for Mint

Mint Financial Services has adopted a web-based testing tool from software provider The Coaching Platform in order to help it cope with the demands of the retail distribution review.

The TestMeOnline software will generate predefined and firm-specific tests and reference material for the company’s staff.

Mint operations director Stephen Atwell says: “The RDR is forcing us to think carefully about the way in which we support and test our members in the future. We believe this product will help us adapt.”

Designed by The Coaching Platform and financial services and insurance IT support provider Redland Business Solutions, the developers say test questions are generated randomly with tests automatically marked and records of results maintained.

Users of the software are given access to reference material through a comprehensive library linked to the test contents. They can be organised into groups for ease of test allocation and reports are provided for lower or senior management to analyse development issues.

The Coaching Platform director Alison Young notes: “Mint FS have a reputation for being professional, innovative and forward-thinking about the use of technology to benefit their people.”

Atwell adds: “TestMeOnline impressed me from the outset and it stood out from its competitors. Our evaluation process proved it was more intuitive and flexible than similar products and provided excellent value for money.”

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