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Standard’s askTech e-service will answer your questions

Standard Life has launched a new online service called askTech to answer technical questions from advisers.

AskTech is split into life and pensions sub-divisions and answers questions on trusts, pensions simplification and the defined-contribution regime, with more than 250 pairs of questions and answers.

Advisers can look at sub- sections or type in specific questions leading to the service picking out keywords from the question and giving a list of appropriate answers.

The service is available on the provider’s adviserzone website which provides information, fund literature and support to IFAs on an unlimited basis, although policy serving, new business quotes and commission information are secured by user ID, passwords or a Unipass certificate.

Standard Life technical manager Vic Hanrahan says: “We believe the adaptab- ility of the system is a key feature and envisage the subject areas expanding over time as well.

“It means advisers have access to technical information at all times and can print answers for client files. It also links to other technical material such as the briefing cards on adviserzone.”

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