Virgin Money has recruited Capita’s Gordon Soutar as operations director with Brian Brodie becoming customer and distribution director.
Soutar joined Capita’s life and pensions arm as operations director last June and was previously HML’s chief operating officer.
Brodie will be responsible for all Virgin Money’s distribution channels, including intermediary sales, branches, contact centres and online sales.
Former HML chief executive Brodie joined Virgin in January as operations director after leaving third-party servicer HML in November. He joined HML as managing director in January 2008 and was made chief executive in October 2009.
Richard Branson’s Virgin Money bought state-owned Northern Rock in November in a deal worth £747m, which could rise to more than £1bn.
MoneyQuest managing director Simon Jackson says: “The bulk of Northern Rock’s mortgage business was written in the intermediated space so it makes sense to put someone in this role who has got a lot of experience in this area, given his time at RBS.”