A total of sixteen lenders have indicated they will take part in the Marlborough Stirling 2004 benchmarking study, developed in conjunction with the CML.
The study, in its second year, enables lenders to analyse their competitive position within the mortgage industry. This year's study will include further topics including intermediary lending, advance processing and management of redemptions. The aim is for lenders to be able to identify areas of competitive advantage and increase their efficiency. The closing date for applications is June 11.
Product development director Phil Heaton-Jones says: “The benchmarking study is rapidly establishing itself as an invaluable research tool for mortgage lenders and, this year, participants will have the added benefit of being able to track the findings against those recorded last year. We expect that the total number of participants will exceed twenty.”