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Sharp increase in online business – GMAC-RFC

Ninety eight per cent of all intermediaries are conducting at least some of their business online and nearly half of those questioned stated that they had seen their on-line activities more than double, according to new research from GMAC-RFC.

Ninety four per cent of intermediaries reported their online business increasing in the last year, with half of those (46 per cent) stating it had more than doubled.

Head of marketing Jeff Knight says: “I am not that surprised by these findings. At GMAC-RFC we were ahead of the game and have had an on-line system for some time that has been extremely popular. In fact, nearly 80 per cent of our applications received have had an on-line accept decision.

“We actually expect that we will actually see a much bigger increase in on-line activity next year than is being predicted, with regulation actually acting as a catalyst for a surge in this area. “

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