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Services’ reshuffle at Standard Life

Former Standard Life finance director John Gill has taken over as managing director of customer services from Shaun Doherty, who has left the firm. Strategy director Evelyn Bourke replaces Gill as finance director.

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What’s in a name?

Some time ago, a friend of mine came round to my house with a problem. His uncle had just died at 88 and, as my friend had been both the closest relative and only carer for several years, he had been bequeathed a big house in Enfield, North London.

FSA fines firm 56k over PPI sales

Regency Mortgage Corporation has been fined 56,000 by the FSA in the first action the regulator has taken against a firm for sales of payment protection insurance since general insurance regulation was introduced. The firm was fined for breaching treating customers fairly principles and poor compliance procedures.

This week in Pensions

This week Norwich Union announced a raft of changes designed to breathe life into its “out of favour” individual personal pension and shift its focus to more affluent customers.

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Confusing cost of Section J

Tony Byrne’s excellent article in Money Marketing (August 24) must have struck a chord with very many IFAs. On December 24, 2005, three of our nine advisers effectively retired. They did not intend to return after Christmas, deeming Christmas a good time to finish, and so finished employment with us prior to December 31, 2005. […]

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