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Sense to launch support services arm

Sense is launching a support services proposition to run alongside its network.

Sense Support is launching this week and will provide services to firms across compliance, admin support and technology.

Sense Network commercial director Steve Young says: “We have seen a number of requests from advisory firms who are not part of the network for Sense to offer support services. Some firms want to access the services we provide but do not feel they are suited to a network model, so we are trying to cater for them.”

The network acquired IT consultancy firm Galena in January, which it says specialises in selecting advisory technology, contract enquiries and integration of back-office software and platforms.

Adam Owen was recruited in August 2011 from compliance consultancy firm EQi to head compliance at Sense.

Galena has been working with Sense members since the acquisition and its services will now be made available through Sense Support.

Former Sesame chief operating officer Young joined Sense in January. The network was founded by Tim Newman and John Netting in 2007 and has around 45 firms with 140 advisers.

In last week’s Money Marketing, Young set out why Sense would only be supporting IFAs, rather than restricted advisers, after the RDR.

Bloomsbury Financial Planning partner Jason Butler says: “It is good there are more of these support service providers out there because more competition usually means increased standards.

“However, the services they provide are only as good as the people who are working within them, so advisers should be making sure they are going to receive the right advice.”

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