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Robert Sinclair: The great mortgage robbery

The proposed fee increases from the FCA should shock and anger firms. They should also worry consumers. These costs have to be passed on. With inflation running at 0 per cent and wages increasing at less than 2 per cent, it takes a special type of organisation to propose increasing its costs by 8.5 per […]

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Royal London calls on Govt to merge MAS and TPAS

Royal London is calling on the Conservative Government to merge the Money Advice Service with The Pensions Advisory Service in a bid to boost financial literacy in the UK. Ros Altmann, who has now been appointed pensions minister, is set to investigate expanding the remit of Government-backed guidance service Pension Wise to all working people. […]

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Phil Wickenden: Irrational behaviour

Often, when we think we are behaving rationally we really are not. At a wedding last weekend we were forced to park somewhere with a four hour maximum stay, necessitating two additional top-up trips to punctuate the matrimonial merriment (although I did mercifully miss an en-mass “oops up side your head” effort). On the second […]

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A more personal approach to underwriting

Development Underwriter Toni Liddell talks about how changes to Royal London’s underwriting approach have resulted in products and services that better meet customers’ needs, including those with existing medical conditions. How would you describe Royal London’s approach to underwriting? Underwriting philosophy touches every part of our business – from product development through to claims. We […]

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