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Scottish Widows waives windfall

Scottish Widows will not continue to chase customers for reimbursement of the excess windfalls paid out following its takeover by Lloyds TSB last year.

The life office had contacted around 200 policyholders demanding they pay back the additional money it accidentally paid to them at the time of the takeover.

It now says it will no longer seek to reclaim the excess windfalls from policyholders who received them in error or where there has been undue delay in contacting them.

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