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Scot Prov pays out 93% of CI claims

Susan Barclay Scottish Provident

Scottish Provident paid out 93 per cent of critical illness claims in the first half of the year, totalling over £43m.

The firm rejected 2 per cent of claims for non-disclosure, while the average payout was £84,743 and the largest payout was £1m.

The average age of claimants was 49 years old and the youngest claimant was 22 years of age.

Scottish Provident head of marketing Susan Barclay (pictured) says: “We urge consumers to take the necessary steps in getting their finances in order. That means talking to an adviser and ensuring they have the right amount of financial protection in place. A financial payout is essential to help people to continue to make ends meet should their income suddenly stop due to a critical illness or disability.”


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  1. SPI must have upped its game considerably since the one and only CI claim one of our clients made against his policy. The process was such a catalogue of obstruction and endless demands for additional material that we felt ashamed of having recommended the policy in the first place. But the past is the past, I suppose. I’m just one of those people who, for better or for worse, neither forgives nor forgets.

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