Santander UK executive director for retail distribution and intermediaries Alison Brittain has quit the bank for Lloyds Banking Group.
She will stay at Santander until September to hand over to her successor. Abbey for Intermediaries managing director Alan Matthewson (pictured) will take over Brittain’s role until a successor is in place.
Brittain will join as group director for the Lloyds TSB and Bank of Scotland retail banks, subject to FSA approval.
The bank has also appointed Steve Pateman as an executive director, subject to FSA approval, and Jennifer Scardino as director of communications, corporate social responsibility and public policy and as a member of its executive committee.
Pateman will continue to be responsible for corporate and SME banking in the UK but will also take over business banking.
Santander UK chief executive Ana Botin says: “We recognise we can further develop the breadth and accessibility of our products through our various business channels, improve our service and become an even more customer-focused business.
“I intend to deliver this by further strengthening the management team with a new head of retail distribution and intermediaries and evolving the UK strategy going forward.”