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R&SA goes live with pensions package

Royal & Sun Alliance UK life and pensions is offering an employee benefits

website package which provides access to scheme information for IFAs and

employers.

The site, www.royalsun. co.uk/corporate, contains det-ails of R&SA&#39s group

risk and pension portfolios, including stakeholder, as well as generic

information, frequently asked questions and a range of product literature.

IFAs and employers can download application forms and product literature

or email requests for scheme illustrations directly to R&SA staff.

After interviewing advisers at its IFA corporate business roadshows, the

company says the majority of advisers believe service is the most important

factor when choosing a stakeholder provider.

R&SA says its revamped online service demonstrates its ongoing commitment

to making life easier for IFAs and improving service.

The site provides access to R&SA&#39s web-based pension admin system, with

the first stage providing IFAs with online access to scheme information.

Leader of IFA corporate business Peter Anderson says: “The internet

enables prov-iders and IFAs to think differently about customer

communications. The reality of the 1 per cent world is that our industry

can no longer afford high levels of administrative duplication.

“This website allows information to be provided

directly to the user without embarking on the usual paper chase. This is

especially useful for IFAs who are now faced with the challenge of working

profitably in a low-margin environment and need to use their time

efficiently. Using the pension solutions package effectively will help them

do this.”

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