Royal & Sun Alliance UK life and pensions is offering an employee benefits
website package which provides access to scheme information for IFAs and
The site, www.royalsun. co.uk/corporate, contains det-ails of R&SA's group
risk and pension portfolios, including stakeholder, as well as generic
information, frequently asked questions and a range of product literature.
IFAs and employers can download application forms and product literature
or email requests for scheme illustrations directly to R&SA staff.
After interviewing advisers at its IFA corporate business roadshows, the
company says the majority of advisers believe service is the most important
factor when choosing a stakeholder provider.
R&SA says its revamped online service demonstrates its ongoing commitment
to making life easier for IFAs and improving service.
The site provides access to R&SA's web-based pension admin system, with
the first stage providing IFAs with online access to scheme information.
Leader of IFA corporate business Peter Anderson says: “The internet
enables prov-iders and IFAs to think differently about customer
communications. The reality of the 1 per cent world is that our industry
can no longer afford high levels of administrative duplication.
“This website allows information to be provided
directly to the user without embarking on the usual paper chase. This is
especially useful for IFAs who are now faced with the challenge of working
profitably in a low-margin environment and need to use their time
efficiently. Using the pension solutions package effectively will help them