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Royal London announces the death of commission


Royal London has announced the &#34death&#34 of commission.


The life office has announced new plans paving the way for the introduction of &#34qualitative rather than quantitative&#34 remuneration package, based upon a broader range of factors.


These will include policy lapse rates, complaint levels, productivity and professional excellence.


Royal London human resources director John Hume says the proposed changes are designed to foster a &#34culture of advice which the customer can rely upon&#34.


The move follows the voluntary suspension of its sales staff in March this year following a visit from PIA which raised several compliance and training issues.

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