Threesixty will boost its support for treating customers fairly as it finds 59 per cent of firms did not meet the March deadline.The service provider will be hosting a number of TCF workshops open to all intermediaries to offer assistance with creating a policy statement and gap analysis, along with a review of the perception […]
The Financial Ombudsman Service received almost 20 per cent fewer complaints for income protection insurance in the past year while complaints for payment protection and similar products rose by nearly 40 per cent.The FOS annual review, released last week, revealed that 891 complaints were received for income protection insurance in the year ending March 31 […]
According to the latest data from the Office of National Statistics (Labour Market Analysis and Summary, November 2006) there are now four million self-employed people who account for 13 per cent of the total workforce. In addition, around one million people have a second job.
A policyholder had to be forcibly ejected from Standard Life’s AGM after causing a disturbance by handing out leaflets to shareholders and shouting before the meeting was due to commence.Barry Trott was protesting about Standard Life having not paid out a £200,000 claim on his critical illness policy and handed out copies of correspondence between […]
There are plenty of office parties and Christmas events going on at this time of year. But have no fear – you can still stay healthy while going out and enjoying yourself, with a little bit of planning!
Along with all the other firms that provide advice on defined benefit transfers, we received our questionnaire from the FCA about the quantity and nature of cases we have handled since 2015. By the time you read this, the deadline for its return will have passed and those under scrutiny will have breathed a collective […]