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Research finds IFAs most trusted financial service

IFAs are the most trusted group of all financial services institutions, according to the Financial Services Research Forum.

The research, released as part of Aifa’s policy paper, surveyed 1,400 people and found IFAs came top, followed by investment firms, general insurance companies and building societies.

The survey reveals that younger people have significantly lower degrees of trust in financial services.

Aifa director general Chris Cummings said there is a “significant challenge” for institutions to manage their relations with this age group.

He said: “IFAs have an overall trust value of 83.7 out of 100, compared with just 77.8 for tied advisers. High-level trust for IFAs has also remained high over the past 18 months. This is no mean feat when the financial services industry is facing some of the worst economic conditions seen and is hardly ever out of the media’s glare.”

FSRF director Professor Nigel Waite says: “The gap between IFAs and other sectors of financial services is particularly noticeable with regard to higher-level trust.”


B&B appoints new MD

Bradford & Bingley has revealed that Richard Banks has been appointed as managing director.


Guide: how to change your auto-enrolment support

As we approach the two-year milestone of auto-enrolment, employers have had the opportunity to truly assess the capabilities of their chosen support. They are also now realising that getting to the staging date was the easy part, and that support is required for almost every aspect of the day to day running of their scheme. With the three-year re-enrolment window coinciding for many with the total removal of commission and Active Member Discounts from pension-related products and services, as well as the introduction of the pension charge cap in April 2015, many employers will have no choice but to review their support options. But, what is involved in transitioning your auto-enrolment scheme away from your current support options? This guide from Johnson Fleming aims to outline some of these key areas and provide information and discussion points on what you need to consider.


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