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Regulation biggest issue says CII poll

Regulation is the most urgent issue facing the UK insurance industry as a whole according to an online poll carried out at the Chartered Insurance Institute conference currently being held in London.

The poll of its members showed regulation was of most concern at 23 per cent, followed by the compensation culture at 12.3 per cent and technology and the Internet 12.1 per cent. Consumer trust and industry reputation was of concern to only 11.9 per cent and lack of professional and technical expertise only 9.5 per cent.

Delegates at the conference also voted heavily to make more qualifications mandatory with 76 per cent saying regulators should move to do so.


On the tiles

The Diary would have thought that stints at Bristol & West, IFonline and Future Mortgages would have taught Richard Hurst exactly what&#39s what when it comes to property development.However, the former communications manager is no Laurence Llewelyn-Bowen. The Diary hears he managed to pull his ceiling down when trying to remove “some ugly ceiling tiles”. […]

Future shape

What benefits do you expect to see in new-style critical-illness insurance?Robertson: The critical-illness market is still in a state of flux and I think it will continue that way into 2004, certainly in terms of pricing and the level of guarantees. Nowadays, the competition to have the longest list of illnesses seems to have drawn […]


Take the directive route to Europe

Look, I am sorry – I know that few of you have much interest in the European Union. But someone has got to take an interest and that someone is me and it’ about time you shared in the experience. I will try to make it relevant so stop turning the pages, looking for Out […]

Touching database

Comparing different products, their features and suitability to match a client&#39s needs is one of the fundamental parts of the IFA process.It is no surprise then that during the last decade, some of the most successful software packages targeted at advisers have been those that automate the process of pulling together vast amounts of data […]


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