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Regulation biggest issue says CII poll

Regulation is the most urgent issue facing the UK insurance industry as a whole according to an online poll carried out at the Chartered Insurance Institute conference currently being held in London.

The poll of its members showed regulation was of most concern at 23 per cent, followed by the compensation culture at 12.3 per cent and technology and the Internet 12.1 per cent. Consumer trust and industry reputation was of concern to only 11.9 per cent and lack of professional and technical expertise only 9.5 per cent.

Delegates at the conference also voted heavily to make more qualifications mandatory with 76 per cent saying regulators should move to do so.

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