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Reduced arrears cases puts 80 more HML jobs at risk

HML has put 80 jobs at risk following a reduction in the number of arrears cases it is managing on behalf of its clients.


The third-party servicer says it has seen a ten per cent reduction in arrears cases and, as a result, has decided to put 45 roles in Derry at risk of redundancy and 35 across HML’s Padiham, Glasgow and Skipton sites.

Following a process of close consultation with HML’s union SURGE, all employees have today been informed of the potential redundancies and have entered a 30-day consultation period, which runs until 15 August. No redundancies will take effect before that date.

HML chief financial officer Neil Warman said: “For the last two years we have delivered an invaluable service to our clients, which has provided excellent results for their customers and them.

“However, as the CML identified in its figures last month, arrears are reducing, the market is now changing and, as a responsible business, we need to ensure we are the right size and shape to grasp future market opportunities.

“Following a review of the employee numbers needed to deliver services to our clients, we have regrettably made the decision to reduce capacity by 80 roles across our operations.”

“We haven’t taken the decision lightly and do understand the personal impact on employees. We have put in place extensive support for those affected and will also be seeking to make some of the reduction through career breaks, reduced hours and redundancies.”

In April, HML warned that 164 of its 2,037 workforce were at risk of redundancy. And in March it announced its intention to carry out a review of the business and redundancies were possible.


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  1. ridiculous if you ask me

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