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RBS appoints Felstead as intermediary head

Graham Felstead has been appointed director of intermediary mortgages and direct brands for RBS Mortgages.

Felstead has succeeded Chris Pearson who has made permanent his position as head of telephony strategy for the RBS.

Felstead will be responsible for managing a team of 220 people including the 100-strong field and phone-based sales team for RBS Intermediary Partners. He has been with the RBS Group for ten years, having previously been the head of sales and corporate accounts.

Felstead says: “My immediate focus is to push on with our development of more mortgage and non-mortgage business opportunities for intermediaries and to look to add value to our broker relationships.”

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