The director of the Association of British Insurers’ Raising Standards initiative, Martin Shaw, has left the organisation. Director of consumer strategy George Hodgson is heading the customer impact scheme, which has replaced Raising Standards. Shaw is now a freelance consultant.
Controversial consumer champion Mick McAteer is leaving Which? after 13 years of battling the financial services industry to concentrate on doing charity work on financial exclusion.
The 32,000 Maxwell pensioners received their pensions but there are perhaps 100,000 being left without. Many of them have lost their state pension too, ending up worse than if they had never put a penny into their company scheme at all
Reinsurers’ domination of the protection marketplace is detrimental to insurance companies and consumers, warns former Abbey chief Paul Bradshaw. He says the majority of protection business is supported by capital from a small number of reinsurers and he says this means that while consumers are subject to two lots of marketing from the provider and […]
Alliance and Leicester has seen a dramatic increase in mortgage business in the first half of 2006.The company saw gross mortgage lending of £6.4bn, 58 per cent higher than in the first half of 2005, and a 4 per cent share of the market. Mortgage redemptions in the first half of 2006 were £3.9bn, an […]
Jelf Employee Benefits closely examines healthcare provision and challenges within Nigeria. This will be of particular interest to HR decision makers with employees based in Nigeria, and assesses the environment, risks, facilities and safeguards that are relevant to organisations that are actively deploying expatriate staff in this location.
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Capita has been replaced as the pensions administrator of M&G Prudential after an open market tender. The administration of more than four million life and pensions contracts at M&G Prudential will move from Capita to Diligenta, the FCA-regulated subsidiary of Tata Consultancy Services on 31 July. According to documents published a decade ago, the value […]
Enabling clients to interact with a firm any way they want will be key to success
Transfers of investments from one provider to another are not being completed as fast as most investors expect they will, according to research by Platforum. Platforum found two thirds of investors expected their transfer to take less than two weeks but only 38 per cent of transfers were actually completed in that time. Just over […]