View more on these topics

Quilter: No ‘big-bang’ launch for our new platform

Quilter says it is learning from replatforming mistakes made by competitors as it prepares to launch its new platform towards the end of the year.

The Old Mutual Wealth platform, which will rebrand as Quilter Wealth Solutions, is moving to FNZ technology, the same software Aviva switched to earlier this year.

Quilter made the decision to switch to FNZ from rival technology firm IFDS last year as project costs were estimated to escalate to £450m.

Speaking to Money Marketing after the listing of Quilter yesterday as a standalone company on the London Stock Exchange, chief executive Paul Feeney says the replatforming project is on time and on budget.

The new platform is expected to soft launch either late this year or early next year with assets shifting over after that.

Feeney says the migration of assets will not be a “big bang” and admits going through a replatforming process is difficult.

Quilter has witnessed issues with competitors Aviva and Aegon’s platform changes this year, with the former beset with trading and payment issues impacting advisers and investors, and the latter having to enlist an extra 200 people to help with customer queries.

Feeney says: “I won’t go into some of our competitors’ woes on this but clearly we have watched it like hawks and we have pulled it apart and we have learned from that. One of the things we won’t be doing is a big bang launch. Big bang launches are fine so long as there is no big bang.”

He adds: “We will be doing phased migrations and soft launches first. We will be leaving time between them to do this properly. We are not going to try and migrate our entire book over at one time.”

Yesterday’s listing signaled Quilter’s formal separation from former parent Old Mutual, which Feeney calls a “historical milestone” for the company.

He says: “Old Mutual was a good parent but we no longer have to compete for resources across the other businesses, most of which are in South Africa. Our share price is dependent on our performance, not others’ performance. We have our own board and our own strategy and we can get on with it.”

All Quilter employees were given £2,000-worth of shares at current prices in the float.

Feeney says: “I want to create an inclusive company where people feel like they are sharing in the prosperity they create for our shareholders and our customers. It is difficult to do that if you keep all the shares at the top of the house, so we have spread them around the company.”

Old Mutual’s subsidiaries will be re-branded to Quilter over a two-year period after the separation.

In the meantime it will continue to use the names Old Mutual Wealth (covering UK platform and life assurance), Old Mutual International, Intrinsic, Old Mutual Wealth Multi-Asset, Old Mutual Wealth Private Client Advisers and Old Mutual Wealth Financial Adviser School for the brands within Quilter.


Old Mutual names price for Quilter shares

Old Mutual Plc has revealed the prices in its global offer for shares in the former Old Mutual Wealth. The price range has been set between 125 pence to 155 pence per ordinary share. Now rebranded to Quilter, under Old Mutual’s managed separation strategy the business will be the first breakaway from the parent group to […]

Richard Buxton: For how long will UK equities remain this unloved?

Despite increasing numbers of corporate activists on company share registers, UK equities remain cheap relative to historic levels News from the Bank of America Merrill Lynch global fund manager survey that global investors have never been so underweight UK equities comes as little surprise to this investor, given that the UK All Companies sector has […]

File image of a pension savings pot

Regulator hands out £15,000 fine for pension contributions bungle

The Pensions Regulator has fined a trustee £15,000 for failing to report unpaid pension contributions. Smart Pension, which runs the master trust, did not tell TPR that nearly 500 employers had not paid nealry £900,000 of contributions that were due. Smart Pension also did not tell members about the problem. TPR suspends trustee after […]

Changes to early exit pension charges

In November last year, the FCA announced that from 31 March 2017, early exit pension charges will be capped at 1% for those customers who are eligible to access their retirement savings from age of 55. The rules also state that for new personal pension plans started after that date, or on new increments into […]


News and expert analysis straight to your inbox

Sign up


There are 2 comments at the moment, we would love to hear your opinion too.

  1. Skandia, Selestia, Old Mutual, Quilter. This is marriage No. 4. Could it be hope over experience? I have been a devotee of Skandia etc since Bradshaw days. Is my patience being tested?

    I just hope Quilter doesn’t morph into Quitter.

Leave a comment


Why register with Money Marketing ?

Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

News & analysis delivered directly to your inbox
Register today to receive our range of news alerts including daily and weekly briefings

Money Marketing Events
Be the first to hear about our industry leading conferences, awards, roundtables and more.

Research and insight
Take part in and see the results of Money Marketing's flagship investigations into industry trends.

Have your say
Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

Register now

Having problems?

Contact us on +44 (0)20 7292 3712

Lines are open Monday to Friday 9:00am -5.00pm