Pru staff vote for industrial action over offshore annuities move


Staff at Prudential have backed industrial action over plans to move annuity-related roles to India.

Members of the Unite union based in Reading voted 97 per cent in favour of industrial over the offshoring of 81 roles to Mumbai.

The plan to offshore roles from Reading to Mumbai, known internally as Project Jupiter, relates to servicing annuities, bereavement, and tax, power of attorney and bankruptcy enquiries.

Employees have voted “not to co-operate or undertake any work related to Project Jupiter”, including answering emails and telephone queries and training related to transferring annuities responsibilities.

The action will come into effect from 31 August.

Unite regional officer Ian Methven says: “Unite members have been left with no choice but to take action in order to protect their jobs. The union has challenged the alleged cost savings and the assumptions that are behind the transfer of 81 jobs to India.

“Unite does not accept that you can only improve efficiencies by moving work to Mumbai and it is impossible to see how losing over 500 years of collective knowledge and experience in Reading won’t have an adverse impact on customer/client relations.”

The union says Pru is hoping to generate £2m in cost savings by moving the roles to India.