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FCA orders skilled persons reports for eight advice firms over insistent clients

The FCA has ordered eight advice firms to carry out skilled persons reports in relation to insistent clients following a thematic review on pension transfers, Money Marketing understands. A skilled persons report, also known as a Section 166 report, checks for weaknesses or failings in a firm’s practices. The review can result in enforcement action […]

David Shelton’s business tips: Making communications consistent

Most communications activity comes with a cost and it is important to achieve the best impact. In addition to well targeted content that is relevant to the recipient it is also essential to achieve consistency. You can use these high level questions to help identify if you have any gaps and opportunities for improvement. If […]

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Warning over boom in pension texts and cold calls

The Information Commissioner’s Office has raised concerns over the increase in the number of people receiving cold calls or texts about their pensions. It says it has received over 1,000 complaints since last Christmas. Of these, 434 complaints were about live calls, 445 were about automated calls and 67 on spam texts. In addition, Which? […]

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Treasury spends £37k on Pension Wise branding

The Government has spent £37,000 developing a “brand indentity” for guidance service Pension Wise. It paid £22,000 to Jigsaw Research “for the provision of research to test brand names, logos and straplines” for the service and £15,000 to Red Stone Design for similar work on the name and “brand identity”. The contracts were awarded at […]

Johnson Fleming is a finalist at UK Pensions Awards 2016

The UK Pensions Awards shine the light on excellence and recognise the advisers, providers and investment managers that offer the highest level of innovation, performance and service to occupational pension schemes and their members. This year’s awards looked at advisers and providers across 31 different categories and were rigorously judged by a panel of senior […]

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