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Positive and Friends are first to set up pipeline

Friends Provident and Positive Solutions have become the first provider and adviser firms to launch a pipeline-tracking service using Origo’s new standards.

The automated service aims to streamline business processes and cut costs by allowing Positive Solutions’ advisers to track pipeline business through Friends electronically rather than verbally or on paperThe new business tracking standard consists of four components – identification, application status, commission and new business data.

Positive Solutions chief executive David Harrison says: “We are big believers in using technology to improve business processes and aim to comm-unicate electronically with pro-viders, whenever possible.

“This new service further reduces the need for unnecessary paperwork and phone calls when tracking the status of contracts.”

Friends head of ebusiness Dave Mace says: “I believe the potential for the new business tracking service is huge and, given time, we hope to roll out to other technology minded business partners.”

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