Poor Abbey PR Charles Ansdell had the fright of his career when a less than observant MM hack sent him an email about a lunch meeting on February 22, not realising it was in fact January 22 at about 3pm. His response was: “Bejeezus, that had me worried for a second. Never send PRs emails titled ‘Lunch on the 22nd’ when it is the 22nd post-lunch. I had visions of you tapping your watch while All By Myself blasted out.” Duly noted, Charlie.
PPF burden could soar for firms after European Court of Justice decides UK pension compensation is inadequate.
The FSA has fined GE Capital Bank £610,000 for failing to have adequate systems and controls in place for selling payment protection insurance.This is the first firm that has been fined this year for PPI and a further four or five firms are expected to be fined in the next few months following the FSA’s […]
Most of the current evidence suggests that European companies are generally in excellent shape.
Capital One has entered the equity-release sector.The credit card and secured loan company has signed a deal with In Retirement Services which will see it pass cases on to the equity-release specialist.It will not aggressively promote the service during the initial stages of the deal but that could change in the future. Instead, Capital One […]
Royal London carried out a UK wide survey with 2,500 consumers age 35-44 over the summer. The survey found that over a third, 34 per cent, said their finances felt Squeezed and so were struggling to meet day-to-day expenses, despite 87 per cent being aware that they need to save more. However, the survey did […]
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The Financial Services Compensation Scheme will automatically compensate hundreds of clients of a collapsed discretionary fund manager, but other investors will have to wait another five months to get their money back. London-based Beaufort Securities has been investigated by both the FCA and US authorities. An indictment from the US Department of Justice alleges that […]
Fiducia managing director on ‘good old-fashioned’ customer service in the digital world Anthony Scott is adept in the art of communication. As an adviser and a novelist (he has written the novels ‘On Ashover Hill’ and ‘The Birthday Gift’) it is crucial for the Fiducia Group managing director to engage and build a rapport with […]
The FCA has reiterated its warnings that advisers outsourcing defined benefit transfer advice to firms with relevant qualifications cannot divorce themselves from responsibility for the eventual recommendation. While existing FCA rules require additional qualifications to advise on DB transfers, and the FCA has written to all firms who have DB transfer permissions as part of […]