The ARs went to Botleys Mansion in Chertsey, Surrey, on Wednesday to hand over the commission demands.
Independent mortgage adviser Lisa Laughton, one of the ARs, says: “We went as a peaceful group with an honest agenda.” They waited outside the locked premises while staff, including chief executive Richard Griffiths, watched from windows.
The group say Griffiths briefly unlocked the door, but refused to talk about commission and returned inside. They say they later saw staff entering the property through ground-floor windows.
Surrey police confirmed they were called to the address. A spokesman says: “Members of the public reported a small group of people gathering outside an office block. Officers attended the scene and established the dispute was over a civil matter.
“The group left the area just before 2pm without causing any damage and no one was injured or arrested during the incident.”
In a stockmarket announcement the following day, the company revealed that it has been unable to secure a buyer with an acceptable bid for either Botleys Mansion or its broker network.
It said the company is in ongoing negotiations with its bank to secure support while it continues to search for a buyer in order to repay its debts.