Musculo-skeletal and back injuries accounted for 32 per cent of claims compared with 30 per cent the previous year. Operations and fractures resulted in the second and third highest number of claims.
Dental and optical injuries were responsible for 8 per cent of claims.
Chief executive Andy Chapman says he is pleased with the figures and has urged other income protection providers to publish claim statistics after Association of British Insurers recently warned firms not to rush into it.
Chapman says: “We believe it is vital to publicise claim statistics to reassure policyholders and intermediaries of the importance and value of this crucial form of protection insurance.
“We were the first provi- der to reveal our income protection claims statistics and are committed to doing so annually.
“If the income protection market is to reach full potential, providers have a responsibility to be open and transparent with intermediaries and consumers.”
Pioneer recently merged with healthcare provider Exeter Friendly Society and plans to launch a creative range of healthcare and protection products under the Exeter banner this year.