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PFS offers members The Consulting Consortium TCF tools

The Personal Finance Society has partnered with The Consulting Consortium to offer members two web-based treating customers fairly tools.

Small Firms’ TCF Frameworker is a self-assessment tool based on the FSA’s six outcomes for customers and the software enables firms to assess their risks and areas needing further work.

The TCF Immersive Learning Simulation helps users develop their understanding of TCF and the implications in their daily work.

The Consulting Consortium director of learning solutions Jill Wade says: “We are very excited about the launch of these TCF solutions and to be working with the Personal Finance Society to provide this valuable support to members.”

Personal Finance Society chief executive Fay Goddard says TCF remains the FSA’s number one priority following the December deadline.

She says: “We are making these tools available to our members, at a significant discount, to help them prepare for the FSA’s TCF assessment.

“For some it may highlight areas in which they need to give additional focus. As long as the quality of the underlying evidence is strong enough we believe TCF Frameworker will leave members well placed to demonstrate compliance with TCF under FSA assessment.”

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