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Personal Touch shifts to employed structure

Personal Touch Financial Services is moving from a regional AR model to an employed model in anticipation of the RDR and Mortgage Market Review, as revealed in this week’s Money Marketing.

The network, which has around 1,000 firms, is to replace its current outsourced model of 16 regional hubs, which mostly operate as ARs, with 10 region centres which will be structured on an employed basis.

Individual broker firms will continue to operate as ARs of PTFS under this new structure which will come into force early next year.

A regional manager will oversee each region, with each manager reporting to the newly created position of head of sales development, which the firm is currently recruiting for. A training and competence team will work alongside each manager.

The 16 regional sales centres currently deliver the network’s training and competence scheme, alongside support and development. They are also responsible for recruitment of new members.

PTFS chief executive Doug Crawford says: “In light of the rapidly changing financial services landscape, and particularly in anticipation of the RDR and MMR, firms are looking to us for more technical support, more training and more consultancy. This new structure will allow us to provide a greater level of support to our community through a more controlled and co-ordinated delivery.”


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