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Personal Touch adds online training tool

Personal Touch Financial Services has designed an online tool to help new and existing members improve their knowledge of FSA principles and regulation.

Training development manager Andy Greaves says the tool offers interactive demonstrations which members can work through in their own time. It covers product knowledge as well as compliance.

Greaves says: “We decided to develop the online training centre in order to support the face-to-face training we do. It enables people to study at their own pace and leisure. People can do an online test and get an immediate result.”

He admits Personal Touch has kept an eye on what the competition is doing regarding training and says it has responded to the demands of members.

Since launch last week, the tool has already had 650 members log on.

Greaves says: “We will concentrate on life and protection products first before moving on to other areas.”

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