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Pensions cold-calling ban extension finds overwhelming adviser support


A Money Marketing reader poll has showed overwhelming support for extending the Government’s cold-calling ban beyond pensions.

The Government confirmed it would introduce a pensions cold-calling ban that would also encompass approaches by email and text last month.

However, the rules will not cover sellers who approach clients out of the blue with non-pensions related investments.

Profile: Darren Cooke on being the face of the pension cold-calling ban

Money Marketing asked our readers whether the pensions cold-calling ban should have been extended to all investments.

86 per cent said it should, 10 per cent disagreed, while 5 per cent were undecided.

High-profile commentators including Money Marketing columnist Paul Lewis  and the Personal Finance Society have been critical of both the lack of scope in the measures, but also of how long it will take the Government to get the rules into force.

The Government said in its consultation response that a number of respondents had asked it to extend the ban “because scams could occur without mention of pensions, with fraudsters referring to ‘alternative investments’ instead.”

Advisers hit out at holes in cold-calling ban

The Government said the extension would not be “proportionate” and that “cold calls in relation to pensions are a special case where levels of consumer detriment are uniquely high.”


PFS calls on Government to broaden pensions cold-call ban

The Personal Finance Society has said it wants the Government’s pension cold-calling consultation to be extended to general investments and other forms of communication. A consultation on implementing a pension cold-call ban was launched this month after being trailed in November’s Autumn Statement, which confirmed telephone calls to unsolicited clients would be illegal. The PFS […]


Cold-calling ban is just the start of the war on pension scams

The Government has finally bowed to industry pressure and the weight of logic by confirming it plans to ban pensions cold-calling. While full details have yet to be published, the Treasury has also indicated providers will be given greater powers to block transfers to suspicious schemes. In addition, policymakers plan to crack down on the […]


Canada Life acquires Retirement Advantage

Canada Life has announced it will buy Retirement Advantage. Canada Life did not say how much it paid for the pension and equity release specialist, which has over £2bn in assets under management, £1.5bn of which sits in a block annuity deal. The deal allows Canada Life to expand into offering equity release mortgages. The […]

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(Another) downhill stroll — retirement planning

A report published this morning by the CIPD (CIPD Employee Outlook March 2015) provides yet more interesting data to the changing landscape of retirement planning. It should be remembered that we are in a period of genuine flux here given that the default retirement age was scrapped three years ago, and new pension freedoms come online in April. Both of these alterations will have a huge impact on how employees plan for their retirement.


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There is one comment at the moment, we would love to hear your opinion too.

  1. we should ban “All” Cold Calling, and we should “All” shun introduced business which we know has come from cold calling, the problem is whilst the corrupt few earn so much from the few Regulated Firms that will deal with this sort of business, we will continue to inundate the FOS with scurrilous complaints and only offer 10% of the clients loss endeavouring to negate an Ombudsman’s enforceable decision. Received offer dated 30th August 2017!!

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